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DELL XPS 13 9370 LA-E671P CAZ60

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DELL XPS 13 9370 LA-E671P CAZ60
Schematics boardview BIOS
LA-E671P R10-1018.brd
CAZ60 LA-E671P ITALIA_Pilot_MB r1.0.pdf
BIOS
boardview LAE671PR10-1018.cad
LA-E671PR10-1018.brd
LA-E671P TOP.pdf
LA-E671P BOTTOM.pdf
Screen Shot 2021-01-20 at 21.33.20.jpgScreen Shot 2020-07-10 at 12.30.46.jpg
 

Download list

viber image.jpg
XPS-9370 LA-E671P.BIN
32 MB · Views: 1,208
LA-E671P TOP.pdf
295.3 KB · Views: 506
LA-E671P BOTTOM.pdf
320 KB · Views: 477
LAE671PR10-1018.cad
2.8 MB · Views: 1,321
LA-E671PR10-1018.brd.zip
13.4 MB · Views: 909
Click to expand...
BenjaminChou said:
Here is my current issue:
My computer is bought in US while repaired in China.
They flashed the bios from XPS of China version which doesn't have TPM chip. After that I updated my bios to the latest version. Now my XPS 9370 will stuck at windows spinning logo (after a while stop spinning, freezing). The workaround is turn the TPM off in BIOS. I tried move the BIOS battery but it only works for the first boot. Any solution would be appreciated.
Click to expand...
send i file bios and photo problem i check. Are you a technical and know how to program BIOS?
 
ThienBui said:
send i file bios and photo problem i check. Are you a technical and know how to program BIOS?
Click to expand...
Can you tell me how I can extract the bios file? The motherboard is DELL XPS 13 9370 LA-E671P CAZ60.
I don't know how to program BIOS. But I want to locate the problem cause I am not sure it is something wrong with BIOS.
Removing the BIOS battery is OK with the first booting. Restart computer, the issue happens again. In addition, this issue also happens with Windows USB drive. So I believe it has nothing to do with system. All resets of TPM in windows and BIOS are done.
Problem reproducing
 
BenjaminChou said:
Can you tell me how I can extract the bios file? The motherboard is DELL XPS 13 9370 LA-E671P CAZ60.
I don't know how to program BIOS. But I want to locate the problem cause I am not sure it is something wrong with BIOS.
Removing the BIOS battery is OK with the first booting. Restart computer, the issue happens again. In addition, this issue also happens with Windows USB drive. So I believe it has nothing to do with system. All resets of TPM in windows and BIOS are done.
Problem reproducing
Click to expand...
why need ON TPM ?
 
ThienBui said:
why need ON TPM ?
Click to expand...
It is ON originally and is for encryption. My disk is encrypted by the bit locker and the key is stored by TPM. If the TPM is off, I have to input 48-digit key every boot, which is annoying. Currently, I can only decrypt my disk for convenience.
The bitlocker with TPM is by default for almost all newly windows laptop.
 
BenjaminChou said:
It is ON originally and is for encryption. My disk is encrypted by the bit locker and the key is stored by TPM. If the TPM is off, I have to input 48-digit key every boot, which is annoying. Currently, I can only decrypt my disk for convenience.
Click to expand...
but the video i don't see any problem need fix?
 
BenjaminChou said:
:worried: Sad. I am software technician. I may ask dell service for help backup bios. They repaired it before and caused this problem but they don't have other version of bios. Thank you. I would come back if they couldn't fix it.
Click to expand...
need to take the device to a hardware transfer store for assistance with programming another bios
 
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