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HP Elitebook x360 1030 G3 Power On Authentication Password reset?

Got this from HP Support to flash but it won't take it due to the security setup. Does that help? I am willing to go away and do more research, desolder and reprogram the chip if necessary. Apologies for my basic knowledge at this point but it seems as though I am in the right place and am technically minded enough just haven't had to deal with this situation before.

Many thanks,
 
Sorry if I am in the wrong forum? If anyone could please point me in the right direction I would appreciate it. I'm guessing I need to desolder the chip and flash that bin file to it but I could be wrong. Any advice, links or shoves in the right direction? Ie software / hardware interface wise /and / or services please? I'll get there by myself in the end but a little help right now would be great.

Thank you.
 
S1mpl3 said:
Sorry if I am in the wrong forum? If anyone could please point me in the right direction I would appreciate it. I'm guessing I need to desolder the chip and flash that bin file to it but I could be wrong. Any advice, links or shoves in the right direction? Ie software / hardware interface wise /and / or services please? I'll get there by myself in the end but a little help right now would be great.

Thank you.
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If not a technique, I recommend you bring your computer to the nearest store for good support.
 
I worked doing technical support, OSM, workshop repairs etc for a large PC manufacturer for nearly 15 years, I'm not dumb, just out of touch and my memory's a bit hazy due to ill health. Thanks for the reply anyway.
 
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