Ask Have a problem in my account

[said arif]

Hello vinafix support team
I'm in Saudi Arabia today I join in vinafix VIP membership and yet I can't download.
This is details,

International Purchase
Card: ***5082; VISA
Amount: SAR 39.03
At: PAYPAL *VIP VINAFIX 4029357733 SG
Date: 2021-06-16 20:01:58
Country: Singapore

 

[ThienBui]

We have not received the money yet, if the payment is successful Paypal will send you the payment details, you need to double check and contact Paypal for more information. Thanks

 

[cloudcell23]

Hello,

My account **CLOUDCELL23** has an active VIP upgrade, but I cannot access any forum categories.

I cannot see “Laptop Schematics” or “Apple”.
When I click “Forums”, it only shows “Find threads / Watched threads”.
Direct links like /forums/apple.119/ show “Page not found”.
Inbox and Conversations are also missing.

It looks like my account is stuck in the wrong permission group.
Please fix my VIP access.

Thank you.