Acer Z1-621 USB not working

[castiman]

Hello all,
I have this AIO, the motherboard have 3 usb ports, two of it have power but no data connection, the other does not work at all (hasn't worked for a long time)
I tried to remove the USB port, maybe, in short circuit, but the others still don't work.

This is the motherboard:
Model: UI2L
Motherboard: DAUILMB60C0 REV: C




Is it possible that the chipset has been damaged? :/
Thank you.

 

[ThienBui]

Hello all,
I have this AIO, the motherboard have 3 usb ports, two of it have power but no data connection, the other does not work at all (hasn't worked for a long time)
I tried to remove the USB port, maybe, in short circuit, but the others still don't work.

This is the motherboard:
Model: UI2L
Motherboard: DAUILMB60C0 REV: C

View attachment 77167
View attachment 77168

Is it possible that the chipset has been damaged? :/
Thank you.

buy VIP and get support
Account Upgrades

 

[castiman]

buy VIP and get support
Account Upgrades

Okay I have upgraded my account

 

[ThienBui]

Okay I have upgraded my account

you need i BIOS or i can help more what ?

 

[castiman]

you need i BIOS or i can help more what ?

If you can help me identify the possible problem, any suggestions? The system can not work without USB port, given its nature AIO :/

 

[ThienBui]

USB port

you need check Chipset south.

 

[castiman]

you need check Chipset south.

What would I need to test it?

 

[ThienBui]

What would I need to test it?

yes, you can Reballing before.