Delivery Policy

Digital Membership Delivery Policy

VinaFix provides digital membership services and access to online resources. No physical products are shipped.

Membership Activation

After a successful payment, your Premium Membership is normally activated automatically within 1–5 minutes.
In rare cases, activation may be delayed due to:
* Payment verification
* Temporary technical issues
* System maintenance

If your membership is not activated within 30 minutes, please contact our support team for assistance.

Access to Digital Resources

Once your membership has been activated, you will be able to access the member-only areas and digital resources included with your membership level.
The availability of resources may change over time as new content is added and the community continues to evolve.

Delivery Method

All services are delivered electronically through your VinaFix account.
No physical goods are shipped.

Failed Delivery

If we are unable to activate your membership because of a technical problem on our side, we will make every reasonable effort to resolve the issue promptly.
If we are unable to provide the purchased service, you may be eligible for a replacement or refund in accordance with our Refund Policy.

Contact

If you experience any problems receiving your membership or accessing digital resources, please contact us.
Email: [email protected]
WhatsApp: +84 919 476 686
We normally respond within 24 hours.