BIOS LOQ 15IAX9E - Type 83LK MY3A0 MY3A1 MY3A2 NM-G441 Rev 1.0

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LOQ 15IAX9E - Type 83LK MY3A0 MY3A1 MY3A2 NM-G441 Rev 1.0

 

[ThienBui]

Dear Support,

Please fix the bios, Issue is Issue: Random Screen and freeze.

Thanks

how send photo i check right computrace ?

 

[Emertat]

how send photo i check right computrace ?

Sure, Thanks for reply.

 

[ThienBui]

Sure, Thanks for reply.

Sure, Thanks for reply.

i need photo show error this
Random Screen and freeze

not need photo Motherboard code

 

[Emertat]

i need photo show error this
Random Screen and freeze

not need photo Motherboard code

It normally freeze randomly with no blue screen error code - please find event logs attached.

 

[ThienBui]

It normally freeze randomly with no blue screen error code - please find event logs attached.

What does this image mean for the BIOS?

 

[Emertat]

What does this image mean for the BIOS?

This shows the event log errors when the system is freezing, do you need any other information from my side?

 

[ThienBui]

I see you only sent pictures without the bios file
If you think the problem is due to the bios try this one

 

[Emertat]

I see you only sent pictures without the bios file
If you think the problem is due to the bios try this one

Dear Support,

please find bios files attached.

 

[ThienBui]

Dear Support,

please find bios files attached.

 

[Emertat]

Dear Support,

The system turns on for 3 second and then turns of with bios which i send earlier it was random display and frees. please check.

 

[ThienBui]

Dear Support,

The system turns on for 3 second and then turns of with bios which i send earlier it was random display and frees. please check.

try more bios new and compare

 

[Emertat]

try more bios new and compare

we tried another bios also same, but with original it is random, would you please look in to this?