Ask HP ELITEBOOK 840 G6

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Cristian De Franciscis

Active Member
VIP MEMBER
Jul 25, 2019
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Turin
www.bit4k.com
Hi, I have problems with the battery of this laptop: it recognizes the power supply inserted and gives the charging sign but it doesn't charge.
Even if the battery is not connected, it is seen as connected.
If you unplug the charger with the battery inserted it won't turn off.
can you help me?
 

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ThienBui

Techniques
Supporter
Dec 13, 2013
185,722
12,622
vinafix.com
Hi, I have problems with the battery of this laptop: it recognizes the power supply inserted and gives the charging sign but it doesn't charge.
Even if the battery is not connected, it is seen as connected.
If you unplug the charger with the battery inserted it won't turn off.
can you help me?
battery i can't check from bios
 

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